1. Introduction

At Kartisoft Solutions Private Limited (“Company,” “we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website Kartisoft.com (“Website”) and use our services (“Services”).

By accessing our Website and Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

2. Information We Collect

We collect different types of information to provide and improve our Services. This includes:

(A) Personal Information

  • Name, email address, phone number
  • Billing address and payment details (if applicable)
  • Business or company details (for B2B services)
  • Any other information voluntarily provided via contact forms, emails, or chat support

(B) Non-Personal Information

  • IP address, browser type, and device information
  • Website usage data, such as page visits, referral sources, and interaction with content
  • Cookies and tracking technologies (see Cookies & Tracking section)

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and improve our Services
  • To process payments and transactions
  • To respond to inquiries and customer support requests
  • To send important service updates and promotional communications (you may opt out)
  • To analyze Website performance and user behavior
  • To comply with legal obligations and enforce our policies

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. However, we may share your data with:

  • Payment Gateways: To process payments securely (e.g., Razorpay, PayPal, Stripe)
  • Third-Party Plugins & Tools: For website analytics, CRM, and marketing purposes
  • Legal & Compliance Authorities: If required by law or in response to legal proceedings

5. Data Security Measures

We implement security measures to protect your personal information, including:

  • SSL encryption to secure data transmission
  • Regular security updates and monitoring
  • Restricted access to personal data within our organization

Despite our efforts, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and collect analytics data. By using our Website, you consent to our use of cookies.

(A) Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Track visitor behavior (e.g., Google Analytics)
  • Marketing Cookies: Used for remarketing and advertising

You can manage cookie preferences through your browser settings.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your stored data
  • Correction: Update inaccurate or incomplete data
  • Deletion: Request data erasure (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at 📧 info@kartisoft.com.

8. Data Retention Policy

We retain personal data for as long as necessary to fulfill service obligations and comply with legal requirements. Once no longer needed, data is securely deleted.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal data.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page, and continued use of our Services signifies your acceptance of any changes.

11. Contact Information

If you have any questions about this Privacy Policy, contact us at: 📧 info@kartisoft.com
📞 +91-9491789988